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Welcome
to The Angelicum Book Store.
At
the Angelicum Book Store you will be able to purchase
all of the materials listed in our curriculum. Just
click icon to the left that reads Angelicum Book Store
Now Open or CLICK
HERE.
Once at the store, just click on the course subject
or the grade level in which you are interested. Remember,
anyone may purchase materials from us - it is not
necessary to be enrolled with The Angelicum Academy.
Shipping and Return Policies
The
apostolate of the Angelicum Academy is to promote
and further classical, liberal, Catholic educational
services. All of us at the Angelicum Academy do our
utmost to provide prompt, quality service to each
of our customers and we have been gratified with the
overwhelmingly favorable response to and growth of
our program. In order to assure our ability to continue
our apostolate, we have found it necessary to develop
practical and reasonable policies with respect to
orders, returns, refunds, replacements and other similar
matters, which are stated below.
Shipping Time: Please allow approximately
2-3 weeks for delivery. Backorders (of books currently
out of stock) take longer as they are often due to
publisher's decisions beyond our control.
Backorders, Out-of-Print Titles, Substitutions:
The high demand for our products and services does
result in some items going into backorder (i.e. not
immediately available, but ordered to ship out later)
status. In addition, as with any book or curriculum
supplier, items sometimes go out of print or out of
stock without notice to us and we must await resupply
from the publisher. In addition, we are subject to
unannounced price changes from publishers. The Angelicum
Academy also periodically updates and enhances its
curriculum and literature books. In any of the foregoing
or similar instances affecting an order received,
the Angelicum Academy will offer the customer the
option to substitute a replaced title and receive
an invoice/credit for any difference OR to receive
a refund for the value paid for the original title.
In order to assure title availability and prompt reordering,
all orders are charged to the customer at the time
the customer places an order.
Book Returns: The Angelicum Academy
wants all of our customers to have the opportunity
to review their purchases and determine whether they
wish to keep the books ordered. Our review of other
suppliers indicates that our return policy of thirty
[30]days is both generous and reasonable. Accordingly,
all returns must be postmarked or have other proof
of shipment no later than the thirtieth [30] calendar
day following the date the item was delivered to the
customer as established by records of the common carrier
- (usually United Parcel Service or the U.S. Postal
Service). All returns must be in saleable (new) condition.
Returns of items in non-saleable condition will not
be credited and will not be returned to the customer
prior to prepayment by the customer of the return
shipping cost back to the customer. Any nonsaleable
item left with the Angelicum Academy for more than
thirty [30] days will be deemed abandoned. The Angelicum
Academy expends labor and other costs in restocking
and processing returns. All returned items (or items
ordered and then cancelled after our handling and
taking them from the shelves for packing) are subject
to a fifteen per cent [15%] restocking fee, which
is intended to approximate this cost. Because credit
card companies charge exorbitant fees for crediting
a refund to a credit card, all refunds will be made
in the form of a check issued to the original purchaser.
Because these checks are posted monthly, please allow
up to one month for refund checks to post.
Refunds for Academy Enrollment Fees, Socratic
Discussion Tuition, and Lesson Plans: We hire
and train staff based on enrollments and tuitions
received and remain committed to that staff for protracted
terms. Therefore enrollment fees, Socratic Discussion
tuition, and charges for Lesson Plans are non-refundable.
Therefore, please be certain that you wish to enroll
with the Angelicum Academy, or join a Socratic Discussion
group, or purchase Lesson Plans, before placing your
order. Once your enrollment, tuition or lesson plan
order is placed, at that time it is non-refundable.
Insurance and Proof of Delivery: All
items are shipped freight on board (FOB) the Academy
bookstore's dock (usually via either United Parcel
Service or the U.S. Postal Service) and shall be considered
as delivered if so reflected in the records of the
common carrier. Because of limitations imposed by
UPS and USPS, all claims for damaged items or items
not received must be made within 30 days of receipt.
This means that the customer should consider purchasing
shipping insurance as damage or loss during shipment
is at the risk of the customer. Insurance is available
upon request by the customer at the time of the order
or by separate e-mail or phone call at the time of
the order. The Customer will be billed for the actual
insurance cost. Customer bears the risk of loss for
items not insured. All items are shipped using a tracking
number or delivery confirmation number issued by the
common carrier. Items are considered delivered if
the records of the common carrier reflect that the
item was delivered as addressed. The customer is responsible
for payment of all items so confirmed as delivered.
There really is no other way for us to protect ourselves
against shipping loss, without insuring every shipment
and thus not giving our customers the option of paying
for insurance or not - and most of our customers prefer
to take the risk and not buy shipping insurance. We
want to continue to offer them that option, since
it reduces their costs by about 5-10%.
Rush Orders, Time for Delivery:
Please allow approximately 2-3 weeks for delivery.
Backorders (of books currently out of stock) take
longer as they are often due to publisher's decisions
beyond our control. Delays can occur during the rush
season (from June through September). Please
place your order well ahead of your projected start
date. Customers may request Next-Day or Two-Day Air
shipment but requests for shipment by Next-Day or
Two-Day Air are processed as are all other orders
(i.e. on a first-in, first-out basis). Once processed,
such orders are then shipped via the manner requested
by the customer. Acceptance of an order via Next-Day
or Two-Day Air does not necessarily mean that the
customer will receive their order within one or two
days of when the order is placed. Rather, it refers
to the shipping time once it leaves our dock. No refunds
can be made for Next-Day or Two-Day air charges. If
the common carrier does not perform as directed, the
customer must seek their refund or redress solely
from the common carrier (and not from us) for their
failure to deliver as contracted. We will be happy
to provide our customers with all relevant shipping
information.
Shipping Costs: All posted shipping
prices are for domestic (continental U.S.) shipments
only. Foreign shipments or shipments outside the Continental
U.S. will be billed based on actual cost plus associated
handling. Next-Day and Two-Day Air shipping charges
will be billed at actual charges. At the customer's
request, we will be happy to estimate shipping and
handling charges for shipments outside the continental
U.S., however we will not be held responsible for
the accuracy of such estimates, and only handling
and actual shipping charges will be billed.
Errors or Mistakes in Orders: Because
all institutions are run by humans, mistakes can and
will happen with orders from time-to-time. The true
test of any fulfillment service is its response to
mistakes that are made. Please be assured that we
will at all times act promptly and in good faith to
address all customer concerns and in the application
of the foregoing policies. We regret their length
and detail but that is life in the modern world where
we must deal with numerous folks we do not yet know,
on a daily basis. Thank you.
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